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User Guide & Support

Master User Guide & Customer Experience Best Practices

Essential tips, keyboard shortcuts, performance optimizations, and troubleshooting FAQs.

Master User Guide & Customer Experience Best Practices

Welcome to the comprehensive hexbuffer User Guide. This reference manual is designed to help you maximize efficiency, streamline your application testing workflows, and get the absolute best customer experience from the hexbuffer platform.


Workspace Productivity Tips

1. Master Keyboard Shortcuts

Speed up your daily workflow with built-in desktop shortcuts:

Shortcut (macOS / Win)Action
Cmd + R / Ctrl + RSend selected request to Repeater
Cmd + I / Ctrl + ISend selected request to Invoker (Fuzzer)
Cmd + K / Ctrl + KOpen AI Assistant command palette
Cmd + F / Ctrl + FFocus real-time traffic search bar
Cmd + \ / Ctrl + \Toggle Left Navigation Sidebar
Cmd + Shift + CSend selected request/response to Monaco Comparer

2. Streamlining Workspace Layouts

hexbuffer supports split views and tabbed navigation:

  • Pin Frequently Used Tools: Keep Repeater, Live Traffic, and AI Assistant open simultaneously using split view windows.
  • Save Custom Presets: Save custom tool panel layouts tailored to API debugging vs. security vulnerability scanning.

Customer Experience Best Practices

Optimizing Traffic Diagnostics

  • Target Scope Hygiene: Always define your domain target scope (e.g., *.myapp.dev) before launching testing sessions. This prevents third-party analytics or browser background traffic from cluttering your logs.
  • Database Compression: Enable automatic SQLite session database compression in Settings -> Database to store large capture sessions efficiently without consuming disk space.

AI Copilot Efficiency

  • Provide Context: When asking the AI copilot to diagnose an issue, include relevant HTTP status codes or error messages for faster, more accurate solutions.
  • Use Local Models for Offline Work: If working offline or in isolated network environments, switch AI Provider settings to Ollama or LM Studio.

Frequently Asked Questions (FAQ)

Q1: Why is HTTPS traffic showing certificate warning errors in my browser?

Answer: Make sure you have installed hexbuffer's Root CA Certificate into your operating system or browser's trusted certificate store. Refer to the Getting Started Guide for step-by-step instructions.

Q2: How do I export my capture data to share with colleagues?

Answer: Select the desired requests in the Live Traffic grid, right-click, and select Export to HAR or Export to CSV. You can also copy any individual request as a curl command.

Q3: Can I run hexbuffer without an active internet connection?

Answer: Yes! hexbuffer is a native desktop application. All core proxy diagnostics, repeater replaying, fuzzing, port scanning, and local AI capabilities run entirely offline on your device.


Need Further Assistance?

Our goal is to ensure you have a flawless experience with hexbuffer. If you encounter unexpected behavior or have feature requests:

  • Submit an issue on our official repository.
  • Consult the built-in AI assistant by typing /help in the chat window.

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